At Morgan’s Private Retreats, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided to us through our real estate services. By using our services, you consent to the practices described in this policy.

1. Information Collection
We may collect personal information from clients, prospective clients, and visitors to our website, social media through various means, including but not limited to:
a. Personal Information: This may include your name, address, phone number, email address, and other relevant contact details.
b. Property Information: We may collect information about the properties you own, rent, or are interested in, including their location, specifications, and pricing.
c. Financial Information: In certain cases, we may need financial information such as bank account details or credit card information to facilitate transactions related to real estate services.
d. Communication Information: We may retain records of communications, such as emails, phone calls, or messages, exchanged between you and our representatives for quality assurance and training purposes. 

2. Use of Information
We use the collected information for the following purposes;
a. Provision of Services: To facilitate real estate transactions, property management, or other services requested by you.
b. Communication: To communicate with you regarding your inquiries, requests, and updates related to our services.
c. Personalization: To personalize your experience, provide tailored recommendations, and improve our services.
d. Marketing: With your consent, we may send you promotional materials, newsletters, or updates about our services that may be of interest to you. You have the right to opt out of receiving such communications at any time.
e. Legal Obligations: To comply with applicable laws, regulations, and legal processes, and respond to lawful requests or court orders. 

3. Information Sharing
We understand the importance of safeguarding your personal information and do not sell, trade, or rent your information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
a. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our business, such as IT infrastructure providers, payment processors, or marketing agencies. These service providers are obligated to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims, protect our rights, property, or safety, or the rights, property, or safety of others.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will ensure that the receiving party agrees to protect your information in a manner consistent with this Privacy Policy. 

4. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We utilize technical, administrative, and physical safeguards to ensure the confidentiality and integrity of your personal information. 

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of information that is no longer needed and take reasonable steps to ensure that personal information is accurate and up to date. 

6. Your Privacy Choices
a. Access and Update: You have the right to access, update, or correct your personal information held by us. You can contact us using the information provided below to make such requests.
b. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or contacting us directly. 

7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems. 

8. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates or changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. 

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Morgan’s Private Retreats
2408/2409, Concord Tower, Media City, Dubai, UAE.
pm@morgansrealty.com
+971 4 2418886